Legal information

Privacy Policy

Last updated: October 3, 2026.

At GixiCRM, we respect your privacy. This policy explains what information we may collect when you visit our website, request a demo, or use our services, how we use it, and the choices available to you.

1. Controller and contact

GixiCRM is responsible for the processing described in this policy. For questions or requests concerning your personal information, email [email protected].

2. Information we may collect

We may receive identification and contact details such as your name, company, email address, and phone number; information submitted when requesting a demo or support; account and billing information; and basic technical usage data such as IP address, browser, device, and activity logs.

3. How we use information

  • Respond to questions, demo requests, and support requests.
  • Create, administer, and protect service accounts.
  • Provide, maintain, and improve GixiCRM features.
  • Process payments and comply with administrative or legal obligations.
  • Send service-related communications and, where appropriate, marketing communications that you can opt out of.
  • Prevent fraud, abuse, unauthorized access, and other security risks.

4. Cookies and technical data

The site may use cookies or similar technologies required for operation, performance measurement, and usage analysis. You can restrict certain cookies through your browser settings, although some features may be affected.

5. Providers and integrations

We may share only the information needed with providers that help us operate the service, including hosting, email, analytics, payments, calendars, or support. Integrations you choose to connect may also be involved. Each third-party service is governed by its own terms and policies.

6. Retention and security

We retain information for as long as necessary to provide the service, meet legitimate obligations, and resolve disputes. We apply reasonable technical and organizational safeguards, although no Internet-connected system can guarantee absolute security.

7. Your rights and choices

Depending on applicable law, you may request access, correction, updating, deletion, restriction, or objection to processing, and you may withdraw previously granted consent. Email [email protected] to submit a request; we may ask for reasonable information to verify your identity.

8. Customer data within the CRM

When a company uses GixiCRM to manage information about its own customers, that company determines the content and purposes of that data. GixiCRM processes it to provide the service according to the customer’s instructions and configuration.

9. Children

GixiCRM is a business service and is not designed to knowingly collect information from children.

10. Changes to this policy

We may update this policy to reflect changes to the service, our practices, or legal requirements. We will publish the current version on this page and indicate its effective date.