Legal information

Terms and Conditions

Last updated: October 3, 2026.

These terms govern access to the website and use of GixiCRM services. By purchasing, creating an account, or using the service, you accept these terms and any specific conditions stated in your proposal, order, or subscribed plan.

1. Service description

GixiCRM provides tools that support business sales and operations, including leads, customers, quotes, invoices, work orders, tasks, purchasing, inventory, and public forms. Available features depend on the subscribed plan, configuration, and integrations.

2. Accounts and access

You must provide accurate information, protect your credentials, and control your users’ access. You are responsible for activity performed through your account and must promptly notify us if you detect unauthorized access.

3. Acceptable use

You may not use GixiCRM to violate laws or third-party rights, distribute malicious content, attempt to compromise security, interfere with the service, perform abusive automated access, or use information without a lawful basis.

4. Customer data and content

You retain rights to the information you enter into the CRM and are responsible for having authorization to process it. You authorize us to process it only as necessary to provide, protect, and maintain the service.

5. Plans, payments, and taxes

Pricing, billing frequency, implementation scope, and payment terms are those stated in the applicable proposal or plan. Taxes, customization, migrations, storage, or additional services may be charged separately when disclosed.

6. Availability and changes

We work to keep the service available and secure, but interruptions may occur due to maintenance, updates, third-party providers, or events outside our control. We may change features to improve the product, address risks, or comply with legal requirements.

7. Third-party services

Some features may depend on external services such as calendars, messaging, authentication, payments, or infrastructure providers. Your use of those services may also be subject to their own terms, availability, and policies.

8. Intellectual property

GixiCRM, its software, design, documentation, trademarks, and related components are protected by applicable intellectual property laws. These terms grant a limited right to use the service, not ownership of the software or permission to copy, resell, or reverse engineer it except where expressly permitted by law.

9. Suspension or termination

We may suspend access for nonpayment, security risks, prohibited use, or material breach. Termination, export, or deletion of data will be handled according to the subscribed plan, available configuration, and applicable legal obligations.

10. Liability

GixiCRM is a management support tool. Each customer is responsible for reviewing information, decisions, documents, and communications generated through the service. To the extent permitted by law, we are not liable for indirect losses, customer business decisions, or failures caused by third-party services or events beyond our control.

11. Changes to these terms

We may update these terms when the service, our practices, or legal requirements change. The current version and effective date will be available on this page.

12. Contact

If you have questions about these terms, email [email protected].